Despite a crowded legal tech market, buyers remain frustrated by missing features and vague promises. In this Legaltech News piece, Rachel Dooley, former chief innovation officer at Goodwin, Janet Sullivan, eDiscovery counsel and global director of practice technology at White & Case, Joe Green, chief innovation officer at Gunderson Dettmer, and Casey Flaherty, Baretz+Brunelle partner and LexFusion co-founder, explore why vendors and buyers keep talking past each other—and how to fix it.
Survey responses from 130 top legal tech buyers reveal fragmented, often conflicting needs. The most common ask? Better AI—though what that means varies widely. The real issue isn’t just missing tools, but missing clarity.
Read the full article for more insights.
